Who is responsible for your information
AMBA Creative LLC is registered in Mississippi, United States. We serve businesses, professional clients, and individual consumers. Our correspondence address is listed at the end of this notice.
For questions about information handled for our own inquiries and business relationships, contact hello@creativeamba.com. Where data-protection law applies, AMBA Creative LLC is responsible for deciding the purposes and means of that processing. If a client commissions a system that processes information on its behalf, the client’s role, our instructions, and any processing agreement need to be established for that project.
Information you choose to provide
The Contact page asks for your name, email address, service required, project description, and permission to contact you about the inquiry. Budget and approximate timeline are optional. A selection carried from Pricing Studio can add the package identifier and preferred currency.
The homepage, service pages, and Pricing Studio offer brief builders that transfer your selected service, package, currency, and inquiry details into the Contact form for online submission. You can also write to us directly by email. Any business information, links, attachments, or further correspondence you send directly by email form part of that conversation.
For online submission, provide the required contact and project details so we can review and reply to your inquiry. You can also contact us by email. Please leave out passwords, card details, sensitive personal information, and identifiable customer records. The website has no customer account, file-upload intake, payment-card field, or checkout. Our services are directed to adults.
If you become a client, we also handle the project correspondence, proposals, approvals, invoices, and files needed to deliver and administer the work.
What happens when you use an inquiry form
When you select “Send inquiry online”, the website checks your submission. If production delivery is configured and enabled, the server sends the inquiry to our mailbox through authenticated SMTP with encryption in transit. Production delivery still needs verification. An acceptance message confirms that the mail service accepted the message for delivery. Receipt in the inbox is a separate step.
The form processes the details you enter, any package and currency selection, your permission to reply, and a spam check. The application does not write the inquiry body to its SQLite database or its own error messages. Hosting logs are separate. If delivery fails or cannot be confirmed, the form keeps your details on the page so you can try again or contact us directly by email.
If you choose to email us directly at hello@creativeamba.com instead of submitting online, your email provider handles that message under its own terms.
Why information is used
Information in an inquiry is used to understand the requested work, assess suitability, ask follow-up questions, prepare a proposal, and communicate about the project. If an engagement proceeds, relevant correspondence and project records support delivery, approvals, billing administration, and resolving questions or disputes.
The contact checkbox concerns a response to your inquiry. It does not subscribe you to marketing communications. The current website has no newsletter subscription or automated marketing integration. It also has no automated eligibility decision or advertising profile based on your inquiry.
Where UK data protection law applies, we use the contract basis for steps you request before entering your own contract and for processing necessary to perform it. Our legitimate interests include responding to people acting for businesses, administering those relationships, and protecting the inquiry service from abuse, where necessary and balanced against your rights. We keep records where required by law, including applicable accounting records. Optional analytics relies on separate consent that you can withdraw.
Technical information and request security
Loading the website sends network information such as an IP address, requested URL and browser request headers. Hosting and network providers may use this information for access and security logs.
When online delivery is enabled, the inquiry endpoint uses a private SQLite database to limit repeat attempts and prevent duplicate submissions. The application reads the connection IP address and stores a pseudonymous identifier derived from it, a fingerprint derived from the submission, a request reference, a timestamp, and a status.
The application checks requests for invalid or abusive submissions. Its error logs may contain a request reference and a short technical status. Web server access and security logs are maintained separately by our hosting provider for technical operations and abuse mitigation.
Optional website analytics
Google Analytics 4, measurement ID G-0GYE4HKG6Q, is disabled on this version of the site. We plan to enable it only after checking the configuration and consent controls. Once enabled, the Google script loads only after you choose Accept analytics. Reject analytics keeps it off. The site sends denied consent signals for advertising storage, use of data for advertising, and ad personalization.
When analytics is available, use Privacy preferences in the footer to change your choice or withdraw consent. The site records your accept or reject choice in local storage until you change it, clear site storage, or a new preference version is introduced. If storage is blocked, your choice applies to the current page. Withdrawal stops new tracking by the site and removes the standard analytics cookies it can access. Requests already in progress may finish.
After consent, the site sends a page view (page_view) for the page you visit and a lead event (generate_lead) when a new inquiry is accepted for delivery. Duplicate submissions and delivery failures do not count as leads. These events use the canonical page address without query details or fragments. They exclude your name, email, project description, budget and other inquiry contents.
Google Analytics may use cookies and collect browser, device, approximate location and session information to measure use of the website. The production cookie lifetimes, reporting settings and retention period must be confirmed before activation.
Service providers and recipients
Hostinger provides website hosting and runs the server environment for the online inquiry handler if enabled. We use Titan Email for studio correspondence. Your own email provider handles messages you send directly. Online SMTP delivery through the website remains unverified. The specific server locations and processing arrangements used by Hostinger and Titan for this account require confirmation.
We store project working files and documents on the studio’s working computer. We may use Google Drive for project file sharing when needed for an engagement.
Google receives analytics data only when the feature is enabled and you have accepted it. PayPal and the banks involved handle payments arranged outside this website under their own privacy notices. Invoice and payment records are used to administer the engagement and meet applicable accounting obligations.
Tools listed on service pages are examples for client projects. This website routes accepted form inquiries to the studio mailbox when delivery is available. Any disclosure required by law is assessed for the specific request.
International processing
AMBA Creative LLC is registered in Mississippi, United States, and serves clients internationally. Information you submit through this website or by email may be handled across different jurisdictions depending on where the studio operates and where our third-party service providers host their infrastructure.
Our third-party providers for website hosting, email, project file sharing, payments, and optional analytics maintain cloud and network infrastructure in multiple locations. The exact processing locations, provider agreements, and any legally required transfer safeguards remain subject to confirmation. If you have questions about how your information is handled or require specific transfer arrangements, contact hello@creativeamba.com.
How long information is kept
We aim to keep inquiries that do not become projects for 12 months from the last relevant contact. We aim to keep client and project correspondence for 24 months after project completion, unless longer retention is legally or contractually necessary.
We aim to keep project working files for 24 months after final handover, subject to applicable legal and contractual requirements and valid deletion requests. We retain invoices and accounting records for the periods required by applicable law.
These targets guide manual review and deletion of email, local records, and any project files shared in Google Drive. System and mailbox backups follow provider rotation schedules, and their retention periods and restoration procedures remain subject to provider confirmation.
We aim to keep security and abuse logs only as long as needed. SQLite inquiry check records become eligible for removal after 24 hours and are pruned on later eligible requests. Hosting access and security logs are managed under provider retention schedules. If Google Analytics is enabled in the future, its retention period will be configured and disclosed before activation.
Your choices and privacy rights
Email hello@creativeamba.com with “Privacy request” and explain the information or activity concerned. Provide enough context to locate the records without sending sensitive identity documents initially. Reasonable identity or authority checks may be needed to protect someone else’s information.
Where applicable law grants them, rights may include access, correction, deletion, restriction, portability, objection to certain processing, and withdrawal of consent. We handle requests within the applicable legal timeframe and explain any relevant exception. Withdrawal does not affect processing that was lawful before withdrawal.
To complain about how we handle personal information, email hello@creativeamba.com with “Privacy complaint” and tell us what happened. Where UK complaint-handling requirements apply, we acknowledge receipt within 30 days, investigate, keep you informed, and communicate the outcome without undue delay. You may also complain to the Information Commissioner’s Office where applicable.
US state privacy rights vary by residence, activity, and whether the law applies to our business. Applicable rights may include opting out of sale, sharing, targeted advertising or certain profiling, and appealing a refusal. This version of the site has no sale, targeted advertising, or profiling integration.
Security, external links, and client systems
No internet transmission or system can be guaranteed completely secure. Use the professional contact address to raise a security concern, and avoid sending credentials or confidential datasets through the public inquiry form.
Following an external portfolio or registry link takes you to a service with its own practices. Client systems built by AMBA Creative can have separate controllers, providers, and privacy notices. This notice describes the studio website and inquiry process, not every system a client may commission.
Changes and contact
The date on this page identifies the latest revision. We review this notice when our practices change and provide further notice or ask for a new choice where required.
For a privacy question or request, contact AMBA Creative LLC at hello@creativeamba.com.
Questions about this policy?
Contact AMBA Creative LLC at hello@creativeamba.com.
Correspondence address
1000 N Lamar Blvd Ste 400, Oxford, MS 38655, United States