The studio and these terms
AMBA Creative is the studio brand of AMBA Creative LLC, registered in Mississippi, United States. Our professional contact is hello@creativeamba.com. Our services focus on website design and development, website speed and technical SEO with conversion improvements, AI automation and CRM workflows, and custom web applications and dashboards.
We work with businesses, startups, agencies, and professional clients, as well as consumers seeking personal websites, portfolios, stores, or other digital services. A project’s signed agreement or accepted written proposal records its specific commitments. Visiting the site, choosing a package, or submitting an inquiry does not itself place an order, reserve a delivery slot, or establish a paid engagement.
These terms are intended for new engagements. Existing engagements continue under the agreement accepted for that project, subject to applicable law and any changes both parties agree.
Using the website
Use the website and inquiry facilities for lawful research and genuine project discussions. Do not attempt unauthorized access, interfere with availability, submit malicious material, or use the forms for spam or impersonation. Provide accurate contact information and submit material you are entitled to share.
Descriptions, example workflows, and portfolio material explain the studio’s work. A capability listed on a service page does not mean every technology or feature is included in every package. Ask us to clarify anything material to your purchasing decision before agreeing the scope.
Inquiries, proposals, and acceptance
An inquiry starts a discussion about goals, existing systems, requirements, and suitability. We prepare a written scope after reviewing the relevant needs. Any engagement needs an agreed method of acceptance and confirmation of the authorized client contact.
The proposal should identify deliverables, exclusions, milestones, dependencies, revision allowances, acceptance steps, costs, and relevant third-party requirements. Work begins according to the agreed kickoff conditions. Submitting an inquiry or receiving an automated acknowledgement does not constitute acceptance of a proposal.
For consumer projects, we provide the required pre-contract information and cancellation instructions. If an applicable cancellation period is still running, we wait for it to expire unless the consumer expressly requests an earlier start in writing and the legal conditions for starting early are met.
Prices, estimates, and invoices
Published package prices are starting estimates. The written scope determines the final quote based on the work, integrations and content required. Pricing Studio shows separate USD and GBP estimates. The agreed invoice currency and amount govern payment.
Every project begins with an approved written proposal covering scope, deliverables, timing, and total price. A 50% deposit is due after written approval and before work begins. The remaining 50% is due after approval of the agreed deliverables and before final deployment or handover, unless the written agreement specifies otherwise.
You can pay by PayPal or bank transfer. We issue invoices and payment instructions directly. The website does not collect payments.
You are responsible for charges from your bank or intermediary banks where applicable and permitted. We account for our payment-processing costs in the agreed quotation, subject to PayPal rules and applicable law. We do not add a PayPal surcharge.
The proposal identifies any applicable taxes, invoice dates, and third-party costs. Ongoing hosting and maintenance responsibilities depend on the agreed arrangement.
Client responsibilities and collaboration
A workable proposal depends on the client explaining requirements, nominating decision-makers, providing authorized access, and supplying content and assets it has permission to use. Any client data needed for the project should be shared through an agreed channel with appropriate access and processing arrangements.
Review milestones against the agreed requirements and provide consolidated feedback. Content, approvals, access restrictions, and decisions can affect both scheduling and technical options. If a dependency changes, discuss the effect before proceeding with affected work.
Changes, revisions, and acceptance
New features or changes beyond the agreed scope should be described and assessed for cost and timing before implementation. The existing pricing approach provides for a written variation estimate or a later phase when priorities change. A request alone does not authorize additional charges.
Revision allowances are service-specific. The website design service currently describes up to two comprehensive rounds on wireframes and prototypes before production code. That description is not a universal allowance for every service or for unlimited new requirements. The proposal should record the allowance that applies.
Acceptance should refer to agreed deliverables and review steps, including any unresolved issues. These terms do not impose automatic acceptance through silence or a fixed response deadline. Confirm those arrangements expressly if they are needed for a particular project.
Scheduling and dependencies
Timelines shown on the website are estimates for typical scopes. A project schedule depends on discovery findings, content, approvals, access, integrations, testing, and third-party availability. The proposal establishes the intended milestones and how significant schedule changes will be discussed.
No published estimate promises a particular ranking, conversion result, revenue increase, or uninterrupted availability of a third-party service. Any measurable delivery or performance requirement should be defined in the project scope with its assumptions and method of assessment.
Third-party tools and licences
A project may use frameworks, plugins, hosting, domains, software subscriptions, or APIs selected during scoping. Their licence restrictions, usage charges, account requirements, and service terms need to be considered in the proposal. Vendor examples on the website do not establish that a specific provider is used for every engagement or for this website’s inquiries.
With client-managed hosting, you own the hosting and domain accounts, and AMBA Creative handles the agreed setup, deployment, and handover. With fully managed hosting, AMBA Creative manages hosting and technical maintenance under a separate recurring service agreement. You retain ownership of your domain.
Custom work and intellectual property
You retain ownership of your domain, paid-for content, and agreed project deliverables, subject to the written agreement. Final deliverable handover and source-code transfer take place after final payment. Third-party software and services remain subject to their own licenses and terms.
Open-source components and third-party platforms remain subject to their own licences. Any pre-existing material or other exception to the commissioned deliverables needs to be identified before acceptance. Client-supplied content remains subject to the client’s rights and permissions. These terms do not grant the studio a general right to reuse confidential client material.
Confidentiality, data, and portfolio permissions
Please identify confidential material and agree any confidentiality or data-processing requirements before sharing it. Access arrangements, permitted use, recipients, and return or deletion responsibilities should be documented for the engagement. The public inquiry form is unsuitable for production credentials or confidential customer datasets.
A request for work does not grant automatic permission to publish a client’s name, unpublished interface, confidential results, or testimonial. Portfolio and testimonial use should be agreed with the client, including any limits on timing and content. This page does not expand previously granted permissions.
Handover, corrections, and ongoing support
Handover can include source files, repositories, access, documentation, and a walkthrough as specified in the selected service and proposal. The proposal identifies any separate deployment, hosting administration, monitoring, maintenance, or ongoing support arrangements.
Applicable website and application builds include 30 days of post-launch defect correction for issues attributable to our delivered work within the agreed scope. This coverage excludes new features, content changes, third-party service failures, and ongoing maintenance. Optional maintenance is agreed separately.
Rights, concerns, and individual agreements
Raise a project or billing concern with hello@creativeamba.com, identifying the project and the issue so the relevant agreement and records can be reviewed. These website terms do not introduce mandatory arbitration, an exclusive court, a governing-law selection, a liability cap, or a waiver of legal remedies.
A project agreement should resolve any conflict with general website information expressly and lawfully. Mandatory legal protections take precedence. An individual acting wholly or mainly outside their trade, business, craft, or profession may have consumer rights under UK law. Consumer status and protections depend on the circumstances and applicable law.
Any liability, dispute, or governing-law provisions proposed for an individual agreement require appropriate review and mutual agreement before acceptance. General website terms are not a substitute for project-specific terms.
Changes and questions
The revision date identifies this version of the website terms. A later website update does not by itself rewrite an existing project agreement. Material changes to an engagement should be recorded through the agreed change process.
Ask AMBA Creative LLC about these terms or a proposed engagement at hello@creativeamba.com.
Questions about this policy?
Contact AMBA Creative LLC at hello@creativeamba.com.
Correspondence address
1000 N Lamar Blvd Ste 400, Oxford, MS 38655, United States